Returns & Exchanges

At Skinny Mixes, we want you to love your syrups and mixes, but due to the consumable nature of our products, we generally do not accept returns on food items. If your order arrives damaged or incorrect, please reach out to our team within 30 days for a replacement or store credit.

Return Process

• 1.
  Contact Support

  Email our customer service team with your order number and a brief explanation of the issue with your shipment.

• 2.
  Provide Documentation

  For items damaged during transit, please include clear photos of the packaging and the damaged products to expedite your claim.

• 3.
  Review Process

  Our team will review your request within 2-3 business days to determine eligibility for a refund, credit, or reshipment.

• 4.
  Resolution

  Once approved, we will process your replacement order or issue a credit to your original payment method immediately.